MAHMOUD KADOUS

ASSISTANT OPERATIONS MANAGER

Sharjah, UAE

Profile summary

Results-driven Assistant Operations Manager with over 10 years of experience in operations management, logistics, administration, and e-commerce. Skilled in process optimization, cost reduction, and team coordination. Proven success in improving operational efficiency and ensuring customer satisfaction through effective leadership and problem-solving. Seeking to contribute to a dynamic organization offering growth opportunities and a competitive environment.

Career highlights

Reduced Operational Expenses: Reduced operational expenses by 20% through better resource planning and workflow organization at Baragon Crafts for Artistic Works.

Cut Costs Through Optimization: Achieved a 15% reduction in operational costs through process optimization and vendor management at Al Taj Al Malaki Trading Cleaning & Detergents LLC.

Key skills

Skills
Operations & Logistics ManagementE-commerce OperationsSupply Chain CoordinationTeam Leadership & SupervisionCost Control & Process OptimizationCustomer Satisfaction & Problem SolvingVendor & Client RelationsMS Office & ERP SystemsData Analysis & ReportingInventory Management OptimizationWarehouse Management Systems (WMS)Lean Manufacturing/Six Sigma

Professional experience

Assistant Operations ManagerFeb 2022 - Present
Al Taj Al Malaki Trading Cleaning & Detergents LLC | Sharjah, UAE

Oversee company operations, including supply chain, exports, and e-commerce activities. Implement strategic plans and ensure alignment with the board’s directives. Monitor customer satisfaction levels and resolve operational challenges effectively. Coordinate team roles and ensure smooth daily operations across departments. Monitor inventory and prepare sales activity reports

  • Achieved a 15% reduction in operational costs through process optimization and vendor management.
Administrative ManagerJan 2020 - Feb 2022
Baragon Crafts for Artistic Works | Dubai, UAE

Managed daily administrative functions, staff coordination, and task delegation. Supervised technicians and labor teams to ensure high-quality performance. Monitor inventory and prepare sales activity reports Supported the Executive Director in implementing company strategies.

  • Reduced operational expenses by 20% through better resource planning and workflow organization.
Operations ExecutiveJul 2013 - Aug 2019
El Walaa for Import & Export | Tanta, Egypt

Supported import and export operations and ensured smooth inventory flow. Applied FIFO principles for warehouse and stock management. Monitor inventory and prepare sales activity reports. Assisted in daily logistics coordination and shipment documentation.